How To Get Help With WordPress Problems Easily in 2020?

Do you need help with your WordPress issues?

Then you are in the right place.

Check out this post and learn how to get help with WordPress problems easily and fix it quickly.

How To Get Help With WordPress Problems

Did something wrong and now your blog is all messed up?

Do not worry, you can easily get help.

However, when asking for help, you need to keep certain things in mind so that your problem is solved as quickly as possible.

As a troublemaker and troubleshooter, I have learned a lot about the common blog and WordPress problems in the last 4 years. So, I thought I should share what I have learned about getting help for WordPress problems.

So, here’s a step by step process for identifying the problem and get help with WordPress Problems at the right place.

How To Get Help With WordPress Problems
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How To Get Help With WordPress Problems

Identify Your Last Action(s)

What was the last thing that you did before the problem happen? Was is a new theme or plugin? Whatever it is, note it down.

Most common causes of blog problems are:

  1. Installing a new theme or plugin.
  2. Editing an existing theme.
  3. Posting an article formatted in Microsoft Word.

If your problem is caused by any of the above reasons, it might not be big. Asking at WordPress Support Forums or any other blogging related forum like or SitePoint will solve the problem.

However, if you were sleeping and woke up to see a new problem, this might be tricky. In this case, move on to the next step.

Note Down The Error Message

What error message is displayed on your blog? Two most common error types are:

  1. PHP Errors: You can identify these by looking for PHP messages like “the wrong syntax in line xxx” and similar error messages.  Usually, these are caused when editing a theme or after installing a plugin on your WordPress blog.
  2. Server Errors: Identify these by looking for codes like “Error 500: Internal Server Error” or “Server could not find the file specified”. These are mostly caused by problems with your hosting company.

Decide Where To Ask

Now, you know the error type. Next is to decide who you should ask. Your options are:

  1. Forums: If the problem is not really complicated, you can easily find help in forums. However, forums are mostly hit or miss cases. You will find a solution to problems 50% of the time but many times, your question might not be answered at all!
  2. Freelancers: Freelancers are quick and since they are experts, they can solve the problems easily. However, they are also a bit expensive. Sometimes, you might end up paying a lot for a small problem.
  3. Friends: They are quick and most of them won’t. Before going to a freelancer, they are a good option for you. Just make sure to not bother them quite frequently.

Prepare The Question

Now that you know everything, your computer will fire a magic spell and all you know will be posted to relevant places automatically in a manner that people can easily understand.

No! Just kidding. That’s never going to happen.

Now, you have the most important thing to do: Prepare The Question.

Why is it most important?

Because you might have done previous steps with 100% accuracy but if you do not describe the problem well, even the best coder won’t be able to help you at all.

So, let’s start by preparing the question. Your question must have the following details:

  1. The Problem: What exactly is the problem? Better if you take a screenshot and highlight it.
  2. The Action: What did you do that caused it? Write with all the details you remember.
  3. The Error Message: What error do you get?

Next step is to:

Clear Private Information

Take a look at the error message. Most PHP messages may include your hosting panel username as they go like “Error at line xx in document.php in /home/yourusername/wp-content…”.

Now, exposing this info, especially the username of cPanel can be dangerous. So, better clear the personal data out.

Ask The Question

Now, go on and ask the question. Where? Well, depends on the size of the problem:

  1. My Whole Site Is Down: Ask on support forums. If no replies come within 15 minutes, ask a freelancer or friend or contact your host.
  2. Design Is Broken But Site Is Accessible: Ask on a forum. If there are no replies within 6-12 hours, ask a friend or try undoing your last actions that caused the problem.
  3. Minor Problems, A Widget Or Section Is Broken: Ask on a forum. If you do not get any replies within 1 day, ask a friend or on another forum. However, these problems are usually solved easily on a forum.

I hope these steps help you to solve the problems with WordPress quickly.

Have any other tips? Do not forget to share in comments.

How To Get Help With WordPress Problems Easily in 2020?
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Jenny is a passionate blogger and writes for She graduated from Sainik school and holds a Bachelor’s Degree in Electronics.

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